Privacy Policy
Welcome to GSS CBT Mock Exam! We are committed to protecting your privacy and ensuring you have a positive learning experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
1. Information We Collect
Personal Data
We may collect personally identifiable information that you voluntarily provide to us when you register with the application, such as:
- Name and email address
- Academic information (subject preferences, exam history)
- Progress tracking data (scores, completion rates, improvement metrics)
Derived Data
Our servers automatically collect information when you access the application, including:
- Device information (type, operating system, unique device identifiers)
- Log data (access times, app features or pages viewed)
- Performance data (response times, errors)
Exam Data
We collect information related to your mock exam activities:
- Selected answers and exam responses
- Time spent on each question
- Exam completion status and scores
- Performance analytics and improvement areas
Note: We do not collect sensitive personal information such as financial data, government IDs, or health information. Our focus is solely on enhancing your exam preparation experience.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the GSS CBT Mock Exam application
- Create personalized learning paths and recommendations
- Generate detailed performance reports and feedback
- Track your progress across different subjects and topics
- Send you important updates about the application
- Respond to your comments, questions, and customer service requests
- Analyze usage trends to enhance user experience
3. Data Sharing and Disclosure
We value your privacy and do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates.
We may disclose your information in the following circumstances:
- To comply with any court order, law, or legal process
- To enforce our application policies
- To protect our rights, property, or safety, or that of our users or others
- With service providers who assist in operating our application (who are bound by confidentiality agreements)
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include internal reviews of our data collection, storage, and processing practices, as well as physical security measures.
However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
You can request deletion of your personal information by contacting us at the details provided below. We will respond to your request within 30 days.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Rectify or update your personal data
- Request deletion of your personal data
- Restrict or object to our processing of your personal data
- Data portability (receive your data in a structured, machine-readable format)
7. Children's Privacy
Our application is designed for students preparing for GSS exams. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
privacy@gsscbtmock.web.app
Website
www.gssmockexam.web.app
In-App Support
Settings > Help & Support